This section contains advice and information for Irish citizens* who encounter difficulties in Germany.

If you require emergency assistance from the Embassy
If you need emergency assistance from the Embassy, then contact us immediately. Our telephone number is: 030 2207 20 (from within Germany).  

If you require emergency assistance at the weekend or on a public holiday, you will be asked to leave a message on the answering machine. The answering machine is monitored regularly, and the Duty Officer at the Embassy will contact you as soon as possible. When you leave a message, remember to state your name, the nature of the problem, where you are now, and the details of how the Duty Officer can contact you (eg leave your mobile phone number, or the phone number of the hotel/hostel where you are staying). If necessary, contact the police also. Please note that the Duty Officer will deal with emergencies only.

Contacting the Police/Emergency Services in Germany
If necessary, also contact the police ('die Polizei' in German). The German Police can be contacted under 110 and other emergency services under 112.

Loss/Theft of Passport
If your passport is lost or stolen, contact the Embassy as soon as possible. You must also go to the nearest Police Station and make a report. Keep a copy of your statement to the police as you will have to submit it with your application for a new passport.

* Please note that if you hold both Irish and German citizenship, we are prohibited from formally assisting you if you are in Germany under the terms of the Vienna Convention on Diplomatic Relations.